Privacy policy

Privacy Policy

t•Ana Couture respects the privacy of visitors and customers of tanacouture.com.

This Privacy Policy explains how personal information may be collected, used and protected when you visit the Website, contact the Maison or make a purchase.

Information We May Collect

Depending on how you interact with the Website, information may include:

  • name
  • billing and delivery details
  • email address
  • telephone number
  • order and transaction information
  • customer-service correspondence
  • device and browser information
  • IP address and website activity
  • marketing preferences
  • information provided voluntarily through forms, enquiries or account features

Payment information is processed through the payment services made available through Shopify and the relevant payment providers.

How Information Is Used

Personal information may be used to:

  • process and fulfil orders
  • arrange delivery
  • communicate regarding purchases or enquiries
  • provide customer service
  • prevent fraud and protect the Website
  • comply with legal, accounting and regulatory obligations
  • improve the Website and customer experience
  • send marketing communications where permitted and where the appropriate consent or other lawful basis applies

Legal Bases

Where applicable under the GDPR, personal data is processed on appropriate legal grounds including performance of a contract, compliance with legal obligations, legitimate interests and consent.

Service Providers

Information may be shared where necessary with trusted service providers involved in operating the store, processing payments, delivery, website hosting, analytics, communications, fraud prevention or other services required to operate the business.

These providers may process personal data only as necessary for their respective services and subject to applicable data-protection requirements.

International Processing

Some technology or service providers may process information outside Cyprus or the European Economic Area.

Where applicable, appropriate safeguards are used as required under data-protection law.

Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, dispute-resolution or regulatory requirements.

Cookies

The Website may use necessary and optional cookies or similar technologies for website functionality, security, analytics and other permitted purposes.

Cookie preferences may be managed through the Website’s available privacy controls and relevant browser settings.

Your Rights

Depending on applicable law, individuals may have rights relating to access, rectification, erasure, restriction, portability, objection and withdrawal of consent.

Requests may be submitted to:

designspotbytana@gmail.com

Please use Privacy in the subject line.

Changes

This Privacy Policy may be updated where necessary to reflect changes in operations, technology or legal requirements.