Privacy policy
Privacy Policy
t•Ana Couture | The Maison
Last updated: 25 October 2026
At t•Ana Couture, we respect the privacy of our clients and visitors. This Privacy Policy explains how personal information is collected, used, shared and protected when you visit www.tanacouture.com, contact the Maison or make a purchase.
1. Who We Are
t•Ana Couture is an independent design Maison based in Nicosia, Cyprus, operated by Anna Tsigaridou.
For enquiries concerning personal data and privacy rights, please contact:
Email: designspotbytana@gmail.com
Subject: Privacy Enquiry
The Maison acts as the data controller for personal data processed for its own business purposes. Certain third-party providers may act as independent controllers for their own activities.
2. Information We Collect
Depending on your interactions with the Website, we may collect:
- Name and contact details
- Billing and delivery information
- Order details, purchases and transaction records
- Customer-service correspondence
- Information provided through forms, accounts or enquiries
- Device information, IP address and browsing activity
- Cookie preferences and relevant marketing preferences
- Information necessary to investigate fraud, security incidents or disputes
Payment transactions are processed through the payment services offered at checkout and their relevant providers. The Maison does not ordinarily receive complete payment-card details.
3. How We Use Personal Information
We process personal information where necessary to:
- Process purchases, payments, deliveries and returns
- Respond to enquiries and provide client assistance
- Maintain customer accounts where available
- Operate, secure and improve the Website
- Detect fraud and protect our legitimate business interests
- Meet accounting, tax and other legal obligations
- Manage complaints, disputes and statutory consumer rights
- Send marketing communications where legally permitted
4. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) applies, we rely on the appropriate legal basis for each processing activity.
These may include:
Contractual necessity: Processing purchases, deliveries and requested services.
Legal obligations: Maintaining legally required records and complying with applicable laws.
Legitimate interests: Website security, fraud prevention, business administration and certain service improvements, where these interests are not overridden by individual rights.
Consent: Activities requiring consent, such as certain optional cookies and marketing communications.
Where processing relies on consent, you may withdraw that consent at any time without affecting the lawfulness of earlier processing.
5. Shopify & Service Providers
Our online store operates through Shopify.
Personal information may be processed by Shopify and relevant service providers supporting payment processing, order fulfilment, delivery, hosting, customer communications, security, analytics and other necessary business operations.
Information is shared only where appropriate for the relevant purpose and subject to applicable data-protection obligations.
Some providers may process personal information as independent controllers under their own privacy notices.
For further information about Shopify’s handling of consumer data, visit:
https://privacy.shopify.com
6. International Data Transfers
Some service providers may process personal information outside Cyprus or the European Economic Area.
Where required, transfers are subject to appropriate legal mechanisms and safeguards, such as recognised adequacy decisions or applicable standard contractual clauses.
Further information about relevant safeguards may be requested through our privacy contact.
7. Cookies & Similar Technologies
The Website uses technologies necessary for essential functions, security and operation.
Optional cookies or similar technologies may also be used for analytics, personalisation or marketing, where enabled and legally permitted.
Where consent is required, optional technologies should not be activated before the appropriate consent has been obtained.
You may manage available cookie preferences through the Website’s privacy controls and, where applicable, your browser settings.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including applicable legal, accounting, tax, contractual and dispute-resolution requirements.
Retention periods vary according to the nature of the information and the legal obligations involved.
When information is no longer required, it is deleted, anonymised or otherwise handled in accordance with applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion in qualifying circumstances
- Restrict or object to certain processing
- Request data portability where applicable
- Withdraw consent where processing relies on consent
- Object to processing for direct marketing
You may exercise these rights by contacting:
designspotbytana@gmail.com
Please include Privacy Enquiry in the subject line.
We may request reasonable information to verify your identity before responding.
You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, or another competent supervisory authority where applicable.
10. Information Security
We take reasonable organisational and technical measures appropriate to the nature of the personal information and the risks involved.
However, no online transmission or electronic storage method can be guaranteed completely secure.
11. Children’s Privacy
The Website is not specifically directed towards children. We do not knowingly seek to collect children’s personal information for marketing purposes without the authorisation required by applicable law.
12. Changes to This Policy
This Privacy Policy may be updated to reflect changes in our services, technologies, legal obligations or data-processing practices.
The updated version will be published on the Website with its revision date.
t•Ana Couture
www.tanacouture.com
designspotbytana@gmail.com