Politique d’expédition

Shipping & Delivery

t•Ana Couture is based in Cyprus and welcomes orders from Cyprus and selected international destinations.

Order Preparation

Ready-to-ship pieces are prepared for dispatch as soon as reasonably possible following order confirmation.

Certain t•Ana Couture pieces are handmade, made to order, personalised, commissioned or produced in limited quantities. These may require additional preparation or production time. Any relevant timeframe will be stated on the product page or communicated to the client before dispatch.

Made-to-order creations may require up to approximately four weeks unless otherwise stated or agreed.

Cyprus Delivery

Complimentary Cyprus delivery is available on eligible orders from €22.

Available delivery methods may include local courier or collection services depending on the destination and item.

International Delivery

Worldwide delivery is available to many destinations.

Available services, delivery charges and any applicable options are shown or confirmed at checkout where available. For destinations requiring individual arrangements, Client Services may contact the customer following the order.

Delivery Times

Any delivery timeframe provided is an estimate unless expressly agreed otherwise.

Delivery times may vary according to destination, customs procedures, courier operations, public holidays, weather disruption and other circumstances outside the Maison’s reasonable control.

For made-to-order, bespoke and commissioned pieces, production time is additional to transit time.

Duties & Taxes

International orders may be subject to import duties, taxes or customs charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the recipient.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

Please contact Client Services as soon as possible if an address correction is required. Once an order has been dispatched, changes may no longer be possible.

Delivery Issues

If a parcel appears delayed, lost or damaged in transit, please contact Client Services so that the matter can be reviewed with the relevant carrier.

Contact

For delivery enquiries:

designspotbytana@gmail.com